Privacy Policy
Last updated: October 2026
CLEAR Plumbing & Drain LLC ("CLEAR," "we," "us") is a residential plumbing company serving east and north Dallas-Fort Worth, Texas. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details you give us: name, phone number, email, and service address.
- Job details: the service you requested, notes, and any photo you upload of the problem.
- Text message consent: if you opt in, we record that you agreed to receive texts, with a timestamp.
- Attribution and usage data: how you found us (such as UTM tags, gclid, fbclid, referrer, and the page you landed on), which helps us understand our marketing.
How we use your information
- To respond to your request, schedule and perform plumbing work, and follow up about your job.
- To send appointment-related text messages if you have opted in.
- To improve our service and measure which marketing brings in customers.
We never sell your personal information
We do not sell your personal information to anyone. We may share it with service providers who help us run our business (such as scheduling, payments, or messaging tools), only as needed to perform those services, and under agreements that protect your data.
Text messages (SMS)
Texting is optional. You opt in by checking the consent box on our booking form. You can opt out at any time by replying STOP to any message. Message and data rates may apply.
Your choices
- Opt out of texts: reply STOP to any message, or tell us in writing.
- Request access or deletion: contact us using the information below and we will respond within a reasonable time.
Data retention
We keep your information for as long as needed to provide service and meet legal and record-keeping requirements, including Texas State Board of Plumbing Examiners record obligations.
Contact
To ask about your data, contact CLEAR Plumbing & Drain through our website at https://clear.plumbing.